Shipping policy

All orders are processed in the UK and depending on the time of order, may take 1-3 business days to process. Please note, no orders will be processed or shipped on UK bank holidays or weekends.

Delivery times can vary depending on shipping method and location. Approximate timings below for Royal Mail Tracked services:

UK shipping: 2-3 business days
European shipping: 1-2 weeks
Rest of the World: 1-3 weeks

If we are experiencing a high volume of orders, shipments may be delayed by a few days, please allow additional days in transit for delivery. If a significant delay in your shipment occurs, we will contact you via email.

In some cases, a signature may be required upon delivery.

All orders shipping to countries within the United Kingdom will have taxes and duties paid at checkout. This means that the price you see for the item(s) in your cart is the final price you'll pay.

 

European Union (as of 14/10/2026)
Taxes and duties are included in your order total or covered by us. Orders are shipped with applicable import charges paid, so you should not need to pay additional import VAT or customs duties on delivery.

If you receive a request for payment, please contact support@olliebearman.store before paying so we can investigate.

 

United States
Orders are shipped using Royal Mail’s Postal Delivered Duties Paid (PDDP) service. Estimated customs duties and tariffs are included in our product prices and prepaid by us.

If the final charge billed to us exceeds our estimate, we cover the difference. You should not need to pay additional import charges on delivery. If you receive an unexpected request for payment, please contact support@olliebearman.store before paying so we can investigate.

 

Rest of the World, including Monaco
Orders may be subject to local import taxes, customs duties and carrier handling fees. These charges are not collected at checkout and are the customer’s responsibility to pay on delivery.

If you refuse delivery because you do not wish to pay import charges disclosed before purchase, you may be responsible for the direct cost of returning the parcel to us. Where permitted by applicable law, we may deduct that cost from your refund. This does not affect your statutory rights.

 

Customs & Delivery Delays
International parcels may undergo customs inspection. We cannot control this process or predict how long it will take.

If your parcel has not arrived within 30 days of dispatch, please contact your local postal service or courier to check whether it is being held. If they cannot locate it, email support@olliebearman.store with your order number and we’ll investigate.